Operating with Purpose
Running a business in 2025 means more than just delivering beautiful flower arrangements. We've spent years building practices that reflect our values—treating people fairly, sourcing thoughtfully, and keeping our operations transparent.
Standards That Matter to Real People
Most compliance pages read like legal documents. Ours is different. We've structured our business around principles that actually affect how we work with clients and suppliers every day. When you order from us, you're supporting practices we genuinely believe in—not just policies we created to check boxes.
Our team in Baku follows guidelines we've refined since we started. These aren't abstract concepts. They shape everything from how we handle your personal information to how we compensate the growers who supply our flowers.
What Guides Our Daily Work
These three areas define how we operate. They're not perfect, and we adjust them as we learn, but they represent our commitment to doing business responsibly.
Data Handling
We collect minimal information—just what's needed to fulfill your order and communicate with you. Your data stays within our system, protected by encryption and access controls. We don't sell it, share it with advertisers, or keep it longer than necessary.
Supplier Relationships
Every flower comes from growers we've personally vetted. We pay fair prices and maintain long-term partnerships rather than constantly switching to cheaper sources. This means consistent quality for you and stable income for the people who grow what we sell.
Service Transparency
We explain our pricing clearly, deliver when we promise, and address issues directly. If something goes wrong—and occasionally it does—we fix it without making you jump through hoops. Our refund policy is straightforward and actually gets followed.
Improving As We Grow
Compliance isn't something you complete and forget about. We review our practices quarterly, adjust based on client feedback, and stay current with regulations that affect businesses in Azerbaijan. This year we're focusing on reducing packaging waste and expanding our local supplier network.
If you have questions about how we operate or suggestions for improvement, we actually want to hear them. Reach out through our contact page, and someone from our team will respond within two business days.
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